Welcome to OPAL Quality Systems Management
When you count on quality for success!
Optimizing Performance & Leadership
Welcome to OPAL Quality Systems Management, where excellence meets eciency in quality systems management consulting.
Stage 1
Initial Review of Objectives
Stage 2
Assessment & Planning
Stage 3
Development & Implementation
Stage 4
Performance Monitoring
OPAL
Benefits
- Provide a systematic approach continuous improvement.
- Identify issues and root causes faster leading to speedy, effective system corrections.
- Reduce/eliminate unnecessary activities and identify performance gaps.
- Understand and comply with customer and regulatory requirements.
- Improve process effectiveness and systems efficiency on a continuous basis.
- Design & build a quality framework/roadmap for how you do business - for business success.
Saves you money, reduce costs, Streamline processes and systems, your team understands their roles and responsibilities, maintain strong reputation, suppliers favor efficiency.
Our Services
Business Systems Development
Management Systems Compliance & Implementation
Learning Center
Stats
Save hours with properly developed infrastructure.
100% Approval on ISO Certification for our clients.
80% Additional Participation in our client’s QMS Development Program.
50% Increase in Customer Perception Surveys.
Over
15 industries
served - -
SUBSCRIPTIONS
Unlock your organization's full potential with our exible Quality Management System (QMS) subscriptions, tailored to meet your needs for 90 days, 6 months, or 1 year. Each subscription package includes comprehensive coaching, mentoring, and training from seasoned experts in quality management, providing invaluable guidance every step of the way. Whether you're aiming for ISO certication, seeking to enhance process eciency, or striving for continuous improvement, our subscriptions oer access to a wealth of tools, resources, and information designed to empower your team. From personalized coaching sessions to in-depth training modules and exclusive access to cutting-edge QMS tools, our subscriptions provide the support and expertise needed to drive lasting change and achieve sustainable success. Choose the subscription plan that best suits your organization's goals and embark on a transformative journey towards excellence today.
Here's What Other People Are Saying
Testimonial
Deirdre’s expertise extends far beyond theoretical knowledge; she has a remarkable ability to translate complex quality standards into practical, actionable steps. Her guidance has been instrumental in ensuring that our quality management processes align seamlessly with ISO requirements. Deirdre Mercedes is an asset to any company seeking to elevate its quality standards. Her dedication, expertise, and unwavering commitment to excellence make her an outstanding professional. We are fortunate to have had her as part of our team.
FAQ
Listen Up! IF YOU HAVE AN ESTABLISHED BUSINESS, YOU ALREADY HAVE A QUALITY MANAGEMENT SYSTEM. The better question is: “How effective is my QMS?” Hmmmm…. Here is a questionnaire that will help you think about the effectiveness of your systems.
If you are starting a new business, it’s important to start the design of your QMS as soon as possible. Designing your quality management system is a process that includes identifying and managing the multi-functional processes necessary to ensure your customers are satisfied and have a positive perception of your organization. The design and implementation should be based on your organization’s objectives, needs, and products and services provided.
Yes, the QA Mgr. is responsible for quality…AND SO ARE YOU AND EVERYONE ELSE IN THE ORGANIZATION! Everyone is responsible for quality. Find out why and how everyone in your organization can comply with quality requirements..???
Corrective Action happens after a problem has already occurred, Preventive Action is planned and minimized and/or eliminates the problem before it occurs. This also takes into account Risk Assessment and Mitigation.
Mission Statement
Our mission is to educate and empower our clients and their teams to achieve and maintain the highest standards of quality, eciency, and compliance. Since 1998, the OPAL team has worked with organizations in the elds of aeronautics, manufacturing, medical device, semiconductor, global logistics, retail, chemical, pharmaceutical, recycling, food safety, occupational health & safety. We are experts in every aspect of the quality systems implementation process from preparing and managing certication plans to maturing systems and facilitating continuous improvement.
- For over 15 years we have helped companies accomplish major successes in the following areas: System Implementation & Compliance to ISO 9001, 14001, 18001 & 13485 standards
- Systems Integration
- Corrective & Preventive Action Systems
- Customer Satisfaction Programs
- Quality Audit Programs
- Disaster Recovery & Continuity Plans
- Training Programs
- Development of Technical Content
OPAL, Quality System Management has been awarded contracts by transnational conglomerations and industry leading corporations. Past clients include: General Dynamics, Applied Materials, Port of Oakland, Alameda County Public Works, Extron Logistics, CASS, Inc., Mainetti USA, Veterans Administration, English Math and More, Medical Device Resources, Protech Materials, City of Richmond, and many more.
Events
Latest Updates
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, …
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from …
It is a long established fact that a reader will be distracted by the readable content of a page when looking at …
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since …
LET'S WORK TOGETHER
Get in Touch
We're here to help! If you have any questions, please don't hesitate to reach out. Here’s how you can get in touch with us:
For immediate assistance, please call our customer service line. We look forward to hearing from you!