Listen Up!  IF YOU HAVE AN ESTABLISHED BUSINESS, YOU ALREADY HAVE A QUALITY MANAGEMENT SYSTEM.   The better question is: “How effective is my QMS?” Hmmmm…. Here is a questionnaire that will help you think about the effectiveness of your systems.

If you are starting a new business, it’s important to start the design of your QMS as soon as possible. Designing your quality management system is a process that includes identifying and managing the multi-functional processes necessary to ensure your customers are satisfied and have a positive perception of your organization. The design and implementation should be based on your organization’s objectives, needs, and products and services provided.

Yes, the QA Mgr. is responsible for quality…AND SO ARE YOU AND EVERYONE ELSE IN THE ORGANIZATION! Everyone is responsible for quality. Find out why and how everyone in your organization can comply with quality requirements..???

Corrective Action happens after a problem has already occurred, Preventive Action is planned and minimized and/or eliminates the problem before it occurs.  This also takes into account Risk Assessment and Mitigation.